GoToConnect -- Connectivity issues
Incident Report for GoToConnect
Resolved
Our engineers have completed testing our Applications, all alerts have cleared, and this issue is closed. Please feel free to reach out to our Customer Care team should you have questions or comments.
Posted Sep 21, 2021 - 17:47 UTC
Monitoring
Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.
Posted Sep 21, 2021 - 15:50 UTC
Update
Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
Posted Sep 21, 2021 - 15:48 UTC
Investigating
We are currently investigating the connectivity issues for a subset of customers for GoToConnect services. This might impact PBX account login,Admin Portal Access and Device Registration.

Our engineers are working to resolve the issue and will provide another update shortly.
Posted Sep 21, 2021 - 15:13 UTC
This incident affected: Administration Portal.