All Systems Operational
Meetings ? Operational
PBX Service Operational
PSTN Routing ? Operational
IP Transit Operational
Admin Portal ? Operational
Device Provisioning Operational
Device Registrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 1, 2021

No incidents reported today.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021
Completed - The scheduled maintenance has been completed.
Feb 21, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 02:00 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToConnect will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: February 21, 2021, 2:00 AM UTC to 6:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 4 hour maintenance window.

What to expect: At some point during the maintenance window, users may not be able to start or join meeting sessions. In-Flight meetings and any other GoToConnect component will remain unaffected.

To avoid impact to your service, we recommend you schedule meeting sessions for a time outside the planned testing windows and move any scheduled sessions outside of the testing windows as well.

We would like to thank you for your patience and understanding during this time period.
Nov 20, 19:39 UTC
Feb 20, 2021
Completed - The scheduled maintenance has been completed.
Feb 20, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 06:00 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToConnect will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: February 20, 2021, 6:00 AM UTC to 10:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 4 hour maintenance window.

What to expect: At some point during the maintenance window, users may not be able to start or join meeting sessions. In-Flight meetings and any other GoToConnect component will remain unaffected.

To avoid impact to your service, we recommend you schedule meeting sessions for a time outside the planned testing windows and move any scheduled sessions outside of the testing windows as well.

We would like to thank you for your patience and understanding during this time period.
Nov 20, 19:38 UTC
Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021

No incidents reported.

Feb 16, 2021
Resolved - Our engineers have completed testing our Applications, all alerts have cleared, and this issue is closed. Please feel free to reach out to our Customer Care team should you have questions or comments.
Feb 16, 19:58 UTC
Monitoring - The Network Operation Center has completed our necessary remediation efforts and we believe that service has been restored. We will send another update soon as we completely test our Applications and alerts have cleared.
Feb 16, 19:14 UTC
Investigating - We are actively monitoring reports that some GoToConnect customers may be experiencing call quality issues, due to network issues outside of our direct control.

We are taking corrective actions to minimize impacts on GoToConnect customers.
Feb 16, 19:11 UTC
Feb 15, 2021

No incidents reported.