GoTo Connect Status
All Systems Operational

About This Site

Welcome to the GoTo status page for GoTo Connect. Any known issues affecting these products will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.goto.com/ if you have questions or need additional assistance.

VoIP Calls Operational
Deskphones Operational
GoToConnect Web Operational
GoToConnect Mobile Operational
PSTN Calls Operational
Inbound Operational
Outbound Operational
Messaging Operational
SMS Operational
Chat Operational
Meetings Operational
Fax Operational
Contact Center Operational
Administration Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 7, 2023

No incidents reported today.

Jun 6, 2023

No incidents reported.

Jun 5, 2023

No incidents reported.

Jun 4, 2023
GoTo Connect - Maintenance
Completed - The scheduled maintenance has been completed.
Jun 4, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 04:00 UTC
Update - This maintenance for GoTo Connect is rescheduled and will start on June 4, 2023 from 4:00 AM UTC to 9:00 AM UTC.
Jun 3, 08:03 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoTo Connect will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: June 4, 2023, 4:00 AM UTC to 9:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 5-hour maintenance window.

What to expect: During the maintenance window GoTo Connect customers will not be able to schedule, start or join meeting sessions. To avoid impacts to your service, please schedule online meeting sessions outside of the maintenance window.

We would like to thank you for your patience and understanding during this time period.
Feb 23, 00:29 UTC
Jun 3, 2023
GoTo Connect - Maintenance
Completed - This maintenance for GoTo Connect is cancelled due to a recent high impact Incident. An incident occurred with one of our underlying third-party service providers which impacted our maintenance efforts.

Also, we would re-schedule tomorrow's maintenance earlier by 1 hour and the updated maintenance window has changed from June 4, 2023, 5:00 AM UTC - 9:00 AM UTC to June 4, 2023, 4:00 AM UTC - 9:00 AM UTC.

We apologize for the inconvenience and thank you for your understanding.
Jun 3, 07:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 05:00 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoTo Connect will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: June 3, 2023, 5:00 AM UTC to 9:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 4-hour maintenance window.

What to expect: During the maintenance window GoTo Connect customers will not be able to schedule, start or join meeting sessions. To avoid impacts to your service, please schedule online meeting sessions outside of the maintenance window.

We would like to thank you for your patience and understanding during this time period.
Feb 23, 00:27 UTC
Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023

No incidents reported.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

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