GoTo Connect Status
All Systems Operational

About This Site

Welcome to the GoTo status page for GoTo Connect. Any known issues affecting these products will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.goto.com/ if you have questions or need additional assistance.

VoIP Calls Operational
Deskphones Operational
GoToConnect Web Operational
GoToConnect Mobile Operational
PSTN Calls Operational
Inbound Operational
Outbound Operational
Messaging Operational
SMS Operational
Chat Operational
Meetings Operational
Fax Operational
Contact Center Operational
Administration Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 29, 2023

No incidents reported today.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023
Resolved - We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

Jan 20, 08:32 UTC
Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue monitoring the situation and provide a final update.

Jan 20, 00:30 UTC
Investigating - We are actively investigating reports that some GoTo Connect customers may be unable to load contacts in the GoTo Connect Web, Desktop and Mobile App.

Our engineers are working to identify the issue and will provide another update shortly.

Jan 19, 22:12 UTC
Jan 19, 2023
Jan 18, 2023

No incidents reported.

Jan 17, 2023
Resolved - We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

Jan 17, 15:43 UTC
Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.

Jan 17, 15:31 UTC
Identified - Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.

Jan 17, 15:30 UTC
Investigating - We are actively investigating reports from GoToConnect customers who are experiencing issues making Outbound calls.

Our engineers are working to resolve the issue and will provide another update shortly.

Jan 17, 14:23 UTC
Jan 16, 2023

No incidents reported.

Jan 15, 2023

No incidents reported.