GoTo Connect Status
All Systems Operational

About This Site

Welcome to the GoTo status page for GoTo Connect. Any known issues affecting these products will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.goto.com/ if you have questions or need additional assistance.

VoIP Calls Operational
Deskphones Operational
GoToConnect Web Operational
GoToConnect Mobile Operational
PSTN Calls Operational
Inbound Operational
Outbound Operational
Messaging Operational
SMS Operational
Chat Operational
Meetings Operational
Fax Operational
Contact Center Operational
Administration Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 26, 2022
Completed - The scheduled maintenance has been completed.
Nov 26, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 04:00 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoTo Connect will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: November 26, 2022, 4:00 AM UTC to 8:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 4-hour maintenance window.

What to expect: During the maintenance window GoTo Connect customers will not be able to schedule, start or join meeting sessions. To avoid impacts to your service, please schedule online meeting sessions outside of the maintenance window.

We would like to thank you for your patience and understanding during this time period.

Aug 24, 01:14 UTC
Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022
Completed - The scheduled maintenance has been completed.
Nov 19, 07:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 05:00 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoTo Connect will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: November 19, 2022, 5:00 AM UTC to 7:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2-hour maintenance window.

What to expect: During the maintenance window GoTo Connect customers will not be able to do purchase activities (add seats, modify subscriptions), download invoices and process quotes.

We would like to thank you for your patience and understanding during this time period.

Nov 16, 17:09 UTC
Nov 18, 2022

No incidents reported.

Nov 17, 2022

No incidents reported.

Nov 16, 2022

No incidents reported.

Nov 15, 2022

No incidents reported.

Nov 14, 2022

No incidents reported.

Nov 13, 2022

No incidents reported.

Nov 12, 2022

No incidents reported.