GoToConnect Status
All Systems Operational
VoIP Calls Operational
Deskphones Operational
GoToConnect Web Operational
GoToConnect Mobile Operational
PSTN Calls Operational
Inbound Operational
Outbound Operational
Messaging Operational
SMS Operational
Chat Operational
Meetings Operational
Fax Operational
Contact Center Operational
Administration Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 29, 2021

No incidents reported today.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021
Resolved - We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Nov 19, 15:57 UTC
Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.
Nov 19, 15:50 UTC
Identified - Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
Nov 19, 15:46 UTC
Investigating - We are currently investigating issues for a subset of GoToConnect customers not able to use DTMF tone on outbound calls to the PSTN.

Our engineers are working to resolve the issue and will provide another update shortly.
Nov 19, 15:09 UTC
Nov 18, 2021

No incidents reported.

Nov 17, 2021

No incidents reported.

Nov 16, 2021
Resolved - We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.
Nov 16, 23:20 UTC
Monitoring - Our engineers have confirmed that the upstream peer has corrected the issue and all services are functional.

We will continue to monitor the situation and will provide a final update shortly.
Nov 16, 22:58 UTC
Identified - The GoToConnect team is monitoring an issue with an upstream peer affecting inbound calls to a subset of our customers in Canada.

We are monitoring the situation and will provide further updates as the situation progresses.
Nov 16, 18:14 UTC
Nov 15, 2021

No incidents reported.