GoTo Connect Status
All Systems Operational

About This Site

Welcome to the GoTo status page for GoTo Connect. Any known issues affecting these products will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.goto.com/ if you have questions or need additional assistance.

VoIP Calls Operational
Deskphones Operational
GoToConnect Web Operational
GoToConnect Mobile Operational
PSTN Calls Operational
Inbound Operational
Outbound Operational
Messaging Operational
SMS Operational
Chat Operational
Contact Center Operational
Contact Center Operational
CC-Pro Operational
Meetings Operational
Fax Operational
Administration Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 22, 2024

No incidents reported today.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024
Resolved - We have confirmed that our service provider has resolved the issue and that all systems are 100% operational.
Jul 11, 19:28 UTC
Monitoring - Our provider has advised us that they have resolved an industry condition impacting these call types. We will monitor for prolonged stability.
Jul 11, 19:06 UTC
Update - Our provider confirms that the issue is still ongoing and are working towards a resolution. We will provide updates as soon as they are available.
Jul 11, 15:31 UTC
Update - Our engineers are still monitoring the ongoing incident with our third-party service at the source of this issue. We will provide another update as soon as they become available.
Jul 9, 21:30 UTC
Identified - Our engineers have identified the issue as being caused by an ongoing incident with one of our underlying third-party service providers who are actively working towards a resolution.

We will provide another update as soon as they become available.

Jul 9, 19:47 UTC
Investigating - We are actively investigating reports that some GoToConnect customers are reporting issues receiving calls from the AT&T network.
Jul 9, 19:46 UTC
Jul 10, 2024

No incidents reported.

Jul 9, 2024
Jul 8, 2024
Resolved - We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.
Jul 8, 19:52 UTC
Monitoring - We are getting reports of successful calls from the GoTo app. Our engineering teams are still mobilized to find the root cause of this issue.
Jul 8, 19:24 UTC
Investigating - We are currently investigating issues with a subset of users being unable to make or receive calls from the GoTo app.
Jul 8, 18:52 UTC