GoToConnect Status

GoTo Connect Status

All Systems Operational

About This Site

Welcome to the GoTo status page for GoTo Connect. Any known issues affecting these products will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.goto.com/ if you have questions or need additional assistance.

VoIP Calls Operational

Deskphones Operational

GoToConnect Web Operational

GoToConnect Mobile Operational

PSTN Calls Operational

Inbound Operational

Outbound Operational

Messaging Operational

SMS Operational

Chat Operational

Meetings Operational

Fax Operational

Contact Center Operational

Administration Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 11, 2023

No incidents reported today.

Dec 10, 2023

No incidents reported.

Dec 9, 2023

GoTo Connect - Calls and SMS Failure

Resolved - On December 09, from 14:17 UTC until 14:38 UTC, a subset of GoTo Connect customers may have experienced failures with inbound and outbound calls and messaging. Immediately after the root cause of the issue was discovered, it was promptly fixed.

We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
No components were marked as affected by this incident.
Dec 9, 14:30 UTC

Dec 8, 2023

No incidents reported.

Dec 7, 2023

No incidents reported.

Dec 6, 2023

No incidents reported.

Dec 5, 2023

No incidents reported.

Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.