GoTo Connect - Issue loading Contacts
Incident Report for GoToConnect
Resolved
We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
Posted Jan 20, 2023 - 08:32 UTC
Monitoring
Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue monitoring the situation and provide a final update.
Posted Jan 20, 2023 - 00:30 UTC
Investigating
We are actively investigating reports that some GoTo Connect customers may be unable to load contacts in the GoTo Connect Web, Desktop and Mobile App.

Our engineers are working to identify the issue and will provide another update shortly.
Posted Jan 19, 2023 - 22:12 UTC
This incident affected: VoIP Calls (GoToConnect Web, GoToConnect Mobile).
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