GoTo Connect - Issues loading Contact Center.
Incident Report for GoToConnect
Resolved
We have confirmed that the issue has been resolved and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
Posted Mar 15, 2024 - 13:38 UTC
Update
We are continuing to monitor for any further issues.
Posted Mar 15, 2024 - 13:35 UTC
Monitoring
Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.
Posted Mar 15, 2024 - 13:32 UTC
Identified
Our engineers have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
Posted Mar 15, 2024 - 13:06 UTC
Investigating
We are actively investigating reports that GoToConnect customers may be experiencing issues when trying to access Contact Center

Our engineers are working to identify the issue and will provide another update shortly.
Posted Mar 15, 2024 - 13:03 UTC
This incident affected: Contact Center.
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