GoTo Connect - Outbound calls failure
Incident Report for GoToConnect
Resolved
We have confirmed that the issue has been resolved and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
Posted Feb 07, 2024 - 18:40 UTC
Monitoring
Our engineers have confirmed that all services are functional.

We will continue monitoring the situation and provide a final update shortly.
Posted Feb 07, 2024 - 17:39 UTC
Investigating
We are actively investigating reports that some GoTo Connect customers may be experiencing outbound call failure.

Our engineers are working to identify the issue and will provide another update shortly.
Posted Feb 07, 2024 - 16:49 UTC
This incident affected: VoIP Calls (Deskphones, GoToConnect Web, GoToConnect Mobile).
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