On December 09, from 14:17 UTC until 14:38 UTC, a subset of GoTo Connect customers may have experienced failures with inbound and outbound calls and messaging. Immediately after the root cause of the issue was discovered, it was promptly fixed.
We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.
We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence. No components were marked as affected by this incident.