On 08-11-2021, from 15:00 to 15:15 UTC, GoToConnect's Dallas data center has experienced temporary service degradation for customers in the area as well as degraded functionality for some part of the product.
We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.
We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Posted Aug 11, 2021 - 15:35 UTC
This incident affected: PSTN Calls (Inbound) and Administration Portal.