GoTo Connect - MMS Delay
Incident Report for GoToConnect
Resolved
We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Posted Nov 02, 2022 - 01:55 UTC
Monitoring
The GoTo Connect team has confirmed that the issue at our upstream provider is now resolved, we are confirming that all services are functional.

We will continue to monitor the situation and provide a final update shortly.
Posted Nov 02, 2022 - 01:18 UTC
Update
The GoTo Connect team is monitoring an issue with a third-party partner which is impacting MMS and causing delays.
Posted Nov 01, 2022 - 21:21 UTC
Identified
Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
Posted Nov 01, 2022 - 20:20 UTC
Investigating
We are actively investigating reports that some GoTo Connect customers may be experiencing delays with MMS.

Our engineers are working to resolve the issue and will provide another update shortly.
Posted Nov 01, 2022 - 20:17 UTC
This incident affected: Messaging (SMS).