We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.
We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Posted Sep 08, 2022 - 18:10 UTC
Our engineers have corrected the issue and we are confirming that all services are functional.
We will continue to monitor the situation and will provide a final update shortly.
Posted Sep 08, 2022 - 17:11 UTC
Our engineers believe to have identified the issue and are now actively working towards a resolution.
We will provide another update shortly.
Posted Sep 08, 2022 - 16:57 UTC
We are investigating reports of issues on making outbound calls on the GoToConnect application. We will share more information rapidly. Our engineers are working to resolve the issue. We will provide the next update shortly.
Posted Sep 08, 2022 - 16:09 UTC
This incident affected: VoIP Calls (GoToConnect Web, GoToConnect Mobile) and PSTN Calls (Outbound).