GoToConnect - Intermittent Call interruption or degraded quality and delayed SMS messages
Incident Report for GoToConnect
Resolved
On 01/26/2022, from 13:51 UTC to 13:59 UTC and from 14:07 UTC to 14:16 UTC, a subset of GoToConnect customers near Los Angeles, CA. might have experienced calls interruption or degraded quality and delayed SMS messages intermittently.

We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Posted Jan 26, 2022 - 14:49 UTC
This incident affected: VoIP Calls (Deskphones, GoToConnect Web, GoToConnect Mobile), Messaging (SMS), and PSTN Calls (Inbound, Outbound).