GoToConnect - Chicago data center connectivity loss
Incident Report for GoToConnect
Resolved
On 2020-08-12, from 02:59 to 03:28 UTC, GoToConnect's Chicago data center has experienced a network connectivity loss leading to temporary service unavailability for customers in the area as well as degraded functionality for some part of the product.

We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Posted Aug 12, 2020 - 04:10 UTC