GoToConnect -- Unable to access via SSO (single sign-on)
Incident Report for GoToConnect
We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Posted Aug 12, 2021 - 16:09 UTC
Our engineers have corrected the issue and we are confirming that all services are restored.

We will continue to monitor the situation and will provide a final update shortly.
Posted Aug 12, 2021 - 15:34 UTC
Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
Posted Aug 12, 2021 - 15:27 UTC
We are actively investigating reports that some customers using GoToConnect might be facing a Login error while using SSO authentication.

Our engineers are working to resolve the issue and will provide another update shortly.
Posted Aug 12, 2021 - 14:45 UTC
This incident affected: Administration Portal.